You should spend about 20 minutes on this task.
You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.
Write a letter to the bank. Explain what has happened and say what you would like them to do about it.
You should write at least 150 words.
You do NOT need to write any address.
Begin your letter as follows:
Dear _ ,
I am writing this letter in response to the letter dated 21st march, 2015. In the letter, you stated that my account has been overdrawn by $240 and would be charged $70 which would be taken directly from my account. But the information provided in the letter is not correct. Let me explain my end.
My name is Patrick D Costa and my account number is 0714561893. I have been operating the account for 5 years and I always keep minimum balance to maintain the account. In addition to this, I keep a record of all my debit and credit payments and the transaction that I made. Thereby, I checked all my records and I do not find any problem at my end.
So, I would like to request the bank personnel that they should counter-check the information. I also enclose the transaction record of last month hoping I would help you checking the information. I would also request you to find out the possible reasons for this mistake done from the bank’s end not to repeat it in the future.