Write a letter to the company which provides the internet connection

IELTS General Writing Task 1 with sample answer.

You should spend about 20 minutes on this task.

People in your area are having problems with their internet connection.
Write a letter to the company which provides the connection. In your letter:

  • describe the problems
  • explain how they are affecting people
  • say what the company should do to help

You should write at least 150 words.

You do NOT need to write any address.

Begin your letter as follows:

Dear _ ,

Sample Answer:

Dear Sirs,

I am writing this letter to express my discontent on the Internet service you are providing. Unfortunately, during the last couple of weeks the Internet service in our area had been having intermittent issues, and even sometimes the connection is as dead as a doornail.

The Internet connection is not stable since February 3rd. On the top of that, during the peak hours the connection is as dead as a doornail. Besides, the Internet connection is terribly show. For instance, it takes me few minutes just to load a simple Google home page.

It goes without saying that Internet has becomes an indispensable part of our life as we rely on it for almost everything. Most people who live in the area work through telecommuting. So, the frequent interruption affects them severely. Likewise, the students are suffering as they cannot complete their assignments or projects on time due to this interruption on Internet service.

I would appreciate if you take a prompt action to solve this issue and please provide us with mobile dongles for the interim time.

Yours faithfully,