Letter: Write a letter to the manager of your local bus service

IELTS General Writing Task 1 with sample answer.

You should spend about 20 minutes on this task.

Write a letter to the manager of your local bus service. They have recently made some changes to the bus services which created inconveniences for you. In your letter, explain:

  • what are the changes
  • what are the problems you are facing
  • what part of the service would you like to change

You should write at least 150 words.

You do NOT need to write any address.

Begin your letter as follows:

Dear _ ,

Sample Answer:

Dear Sir or Madam,

I am writing with regard to the recent changes you made to the transit schedule and route. It causes pressing problems into the neighbourhood.

I am a commuter of route#23, and the bus#22A of your service used to start at 7.00 am which was very convenient for us as we had enough preparation time for office. But for the last one week it starts 15 minutes earlier – at 6.45 am. Consequently, we need to get out from house so early in the morning that brings about several problems such as people like me are unable to do some exercise, children are forced to attend school unnecessarily early, and so on. On the top of that, you have also replaced the bus which is in poor condition that it was before.

It would be appreciative if you change the current schedule and the bus as so that we can commute comfortably. I am looking forward to seeing your prompt action.

With best regards,
John Harrison.